FAQ's

Q. What are the advantages to outsourcing?

A. You will spend less time on keeping up with the all the changes and will be able to better use your time to provide excellent patient care and managing your practice. Outsourcing will allow you to concentrate on treating your patients and running your business. You will reduce your overhead and lower your operating costs by eliminating the cost of purchasing hardware and software programs, maintenance of that equipment and program updates, lower payroll expenses such as employee medical benefits, vacation and sick pay. Our staff is dedicated to staying informed and we provide continuing education so we can stay on top of the non stop changes within the industry.

Q. Will MOS, Inc. increase my revenue?

A. We will provide training on the proper use of CPT codes to maximize your reimbursement. We will review your charges for accuracy and send out claims correctly the first time using current and correct coding. We will continually educate and train your staff on the appropriate use of CPT codes. Without having to manage your billing staff it will allow you to have more time to treat patients.

Q. How do we get information to you?

A. MOS, Inc. receives information via scanning, faxing or mail. Scanning is the most efficient method of transferring data and will save you the cost of postage.

Q. Who does insurance verifications and authorizations?

A. Your staff will be given forms specifically designed for your individual practice. Instructions will be provided to follow when verifying benefits and eligibility. Information is then prepared for the patient, informing them of their financial responsibility, and forwarded to MOS, Inc.

Q. Do you transmit claims electronically?

A. Yes, we send claims electronically to those that have the capability. Over 90% of claims are sent electronically. Our system will scrub the claims for accuracy and allow us to make fast corrections so the claim goes out correct the first time. Paper claims are sent when necessary.

Q. Where do my payments go?

A. All payments collected go directly to you and you deposit the checks. Your office then sends us copies of the checks and EOB’s along with patient payments. This can be sent via scanning, faxing or mail.

Q. How do you keep up with the constant changes within the industry?

A. MOS, Inc. staff regularly attends seminars, webinars and continuous training on an on going basis. Because we specialize in rehabilitation billing it is crucial that we stay informed of the ever changing rules and regulations within the industry. We then pass along the information to our clients so they too can stay informed.