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The Services We Provide...

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At MOS, Inc. our goal has always been and will always be to provide a superior service at a cost lower than that of an in-house service.  Our trained staff works closely with our clients and their staff to help them understand how what they do affects the bottom line of their practice.  We understand the importance and financial impact of clear communication and consistency.

We accomplish this by:

Patient Information:  We will provide your staff with forms designed specifically for your practice so they can accurately obtain patient demographics and information.  We will educate your staff on understanding and interpreting the information they receive.  Once the information is received your staff can work closely with the patient to correctly identify and explain their benefits and financial responsibility.  A well informed patient will have a higher patient satisfaction rating than a misinformed patient.

Correct Coding:  We work closely with your staff to identify the reporting of treatment by understanding the CPT codes and the importance of documentation.  We will not tell you how to treat your patients or how to bill but we will provide you with the tools and information to maximize your reimbursement.  We make certain that claims are submitted correctly the first time to reduce turn-around time.

Claims Submission:  Our trained and experienced staff at MOS, Inc. will review billing for accuracy.  We will prepare and send insurance claims using current and correct CPT coding.  We send claims electronically and will send paper claims only when necessary.  Claims are sent several times per week to maintain a healthy and consistent cash flow.


Payments: All payments are sent directly to your practice.  Payments are then sent to MOS, Inc. by your staff and will be posted.  Our trained and experienced staff will review and verify accurate reimbursement.   Patient balances are quickly identified and billed. We work closely with your staff to adopt and implement procedures that will improve your cash flow and decrease your bad debt. 

Accounts Receivable & Denial Management:  MOS, Inc. is dedicated to helping you increase your insurance and over the counter collections and reducing your accounts receivable.   Denied or inaccurately processed claims are promptly addressed and resubmitted.  Appropriate action and follow up will be taken to resolve the issue. 

Reports:  Practice management data, graphs and reports are provided on a monthly basis to help you effectively manage and market your practice.  This information includes total charges, total payments, referring physician reports, total visits, total new patients and total cancellations and individual therapist productivity. 

Patient Satisfaction:  MOS, Inc. handles all patient inquires with the highest level of professionalism and customer service to create overall patient satisfaction.  We provide individually designed forms that inform the patient of their responsibility when they begin their treatment.  We want to avoid any unexpected surprises in the end.  A well informed patient will have a higher patient satisfaction rating than a misinformed patient.  These patients will be more likely to return to your practice in the future, recommend your practice to a family member or friend and give a good report to their referring physician.

Training Manual:  MOS, Inc. will prepare forms that are specifically designed for your practice.  These forms are designed to provide the patient with proper advance notice of your policies and procedures.  Your office will be given a manual with master copies of these forms as well as daily and monthly procedures to follow.  Along with the forms will be reference material such as CPT codes and descriptions and billing information.  This is a great tool and will save time and energy on training new staff.

Practice Start-Up:  MOS, Inc. has successfully helped many providers start up their practice and begin billing their patients by setting up proper procedures and policies from the beginning.  You can start out correctly by using our services and you will save time, energy and expense.  You will not have to make the costly investment in a billing program and equipment, not to mention the high cost of maintenance and updates.  Forms are specifically designed for your practice and your staff will be given policies and procedures to follow.